Refund Policy

Digital Product Returns

Due to the nature of digital products, all sales are final. However, we want you to be completely satisfied with your purchase.

Refund Eligibility

Refunds may be considered in the following circumstances:

• Technical issues preventing download or use of the product
• Duplicate purchases made in error
• Product significantly different from description

Refund Process

To request a refund, please contact us at support@alcaidedigital.com within 14 days of purchase with your order details and reason for the refund request.

Processing Time

Approved refunds will be processed within 5-7 business days and credited back to your original payment method.

Questions

If you have any questions about our refund policy, please don't hesitate to contact us.